TREAT: Play & impact REAL dogs 12+

Okkkkk

This is an amazing app, and my dog is great, but a little thing that should be added, is like a way to like get updates on how it doing and be able to video chat with a worker do you like you talk to the dog. It’s just a little thing that would make it an amazing app. It’s already in amazing app so fix those and I’ll be playing that game all the time if you could write back that would be amazing and I just want to say it’s an amazing app and this is just a little at addition that will make it even better and you do not have to add it. It’s already amazing enough to be able to help a dog that is in a shelter. So you don’t have to respond if you don’t want to. But please. Think about the idea. Also another little thing you can add is a thing where you get to pick a shelter and not a state so maybe you can go adopt a dog if you fall in love that much🙂🙂 please take these into consideration, if you respond that would make my day🙂🙂🙂

Great, but glitchy

I love the app and its purpose, and it's actually pretty fun. However, it definitely has a few glitches that need to be worked out - the glitches both make it harder to make the positive impact that is ultimately the app's purpose, and make it less enjoyable. First, "losing" a dog after a certain amount of time is absolutely useless - that helps literally nobody, especially the dog. There's zero information about the timeframe you have before "losing" the dog, and it's wildly inconsistent between different dogs; I played less than 18 hours ago, and played until all my dogs were at 100% health, and yet I "lost" one while the other one still had 98% health. No rhyme or reason to it, which is super frustrating. Second, half the time my package order confirmations are labeled correctly, and half the time they say a different dog's name - I'm glad to help any dog, but just have no idea which dog it's actually going to. This happens no matter which one of my multiple dogs I'm shipping to. Both of these problems are especially frustrating when I've already opted to upgrade and pay a monthly fee to send full meals and treats, instead of just treats. Great idea, just really needs some issues ironed out.

I wanted to buy things on the app but a forgotten password has made that impossible

This app has a lot of room for improvement if you forget your password you can’t get your account back. The care team provided no help! They said they could transfer this or that , but never helped me understand or explain how! The app is being set up to fail all for forgetting your password, they also don’t explain very well at all how the game works when you’re trying to win food for a certain shelter/rescue. It has a great mission/goal but very poorly executed, as no way to simply change a password!? So be warned if you forget your password & you have made purchases you’re just out of luck! Do better with the execution of the features of this app, because I want all the rescues/shelters, to know you just lost a player that was going to purchase a plan to get the food I won sent to you! You guys need to complain to the developer how they need to make it easier to recover especially if you’re paying they offer no protections !! I hate that because I actually wanted to play to help my friends that run shelters/rescues, as of now you have lost a player & I deleted the app

Developer Response ,

Hi there! Please send us an email to contact@treatva.com and we'll help you recover your account :)